Confidentiality & Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

To provide further medical treatment for you e.g. from district nurses and hospital services.
To help you get other services e.g. from the social work department. This requires your consent.
When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Local Care Records

Sharing your care record to get you faster, safer, more effective support and treatment

Health and care organisations across south east London have worked together to improve your care by connecting two successful electronic care record systems.

Previously two separate systems offered a secure way of sharing information electronically between local staff involved in your care. This meant that not everyone used the same system and information could only be shared in pockets of south east London. For example, those living in Lewisham but receiving treatment from Guy’s and St Thomas’ NHS Foundation Trust – your records would not be immediately available to the staff looking after you or making the referral.

Now, the two systems have been linked together – connecting up some 15,000 care professionals across six boroughs to benefit approximately 2 million people. Only relevant information about you is securely and instantly shared between the staff who need it.

Dr Richard Johnston, The Jenner Practice: “I’m a GP in a busy Lewisham practice and our patients receive care from a range of different professionals and organisations locally. Having the capability to share and view information across south east London is a vital step forward in helping us to make faster decisions based on up-to-date information and offer more joined up care.

“This kind of digital development will help reduce the time we spend on administrative tasks so we can focus on giving people the right care – wherever they are accessing services.”

You can still express your views around how your information is shared and with who, by speaking to the person caring for you or your GP.

Find out more about information sharing in Bromley, Lambeth and Southwark http://www.kingshealthpartners.org/localcarerecord

Find out more about information sharing in Bexley, Greenwich and Lewisham
https://www.lewishamandgreenwich.nhs.uk/connectcare

The Local Care Record – Key Facts

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

For more information about access to records and freedom of information at Surrey Docks Health Centre, please follow the links below: