Repeat Prescriptions

The Practice offers a repeat prescription service for patients who are on regular medication.

Repeat prescriptions can be ordered by:

1. Via our secure online form - click here
    
2. In person
    
3. Fax on 020 3049 7445
    
4. Post

Please note: To avoid any possible error and to protect your own safety it is practice policy that we cannot accept any requests for repeat prescriptions by phone.

How to make a request

If you are contacting us by fax or online, please make sure you include your name, date of birth, address and contact telephone number. Specify which medication you require. You need to complete all details accurately, including the exact name and dosage of your medication as it appears on your previous prescriptions.

If you are coming to us in person please bring the right hand side of your previous prescription which lists all of your repeat medication. Please tick ONLY those medications you need. If you do not have the right hand side of your previous script you should complete one of our Request Forms.

PLEASE PROVIDE ALL REQUESTED INFORMATION ACCURATELY. MISSING OR INACCURATE INFORMATION MEANS WE MAY NOT BE ABLE TO COMPLETE YOUR REQUEST.

When to re-order

Do not wait until you are running out of medication. You should request your repeat when you have approximately 2 weeks of medication left.

How long does it take?

Prescriptions are normally ready within 2 working days provided you have given us clear and accurate details. For example if we receive your request on Monday morning, it should be ready by Wednesday afternoon. Prescriptions handed in on Friday will not be ready until Tuesday.

Collecting your prescription

You can either collect it in person, or through a nominated person. We can post it to you if you provide us with a S.A.E. (stamped addressed envelope).

Pharmacy collection Service

Surdock, Boots & Tesco Pharmacies all provide a free collection service for patients. They can collect your prescriptions on your behalf and all you need to do is pick up your medication once it is ready. If you are interested in using this service, you should contact one of the pharmacies directly.

Medication Reviews

For your own safety you will be required to see a GP for a medication review at regular intervals.

Why do we review your medication?

Many people need regular reviews of blood pressure and diabetes to see if they need any changes in their medication. Others need monitoring from time to time to ensure that their treatment is correct, for example those on thyroid replacement. Some drugs carry with them the risk of side-effects – and require regular blood test to check that they are still safe to take.

Your doctor will write a note to you asking you to have a blood test or see one of the clinical staff when your next review is due. If you do not attend for a review appointment your GP will not re-authorise your repeat prescriptions. So make sure you make a review appointment once your last prescription has been issued to avoid any problems.

For more information on medicines and prescribing please
click here.

Generic prescribing

You will normally be prescribed a generic drug rather than a branded one. These drugs are no different except that the branded drugs cost the NHS more.

Pre payment

For those who pay for prescriptions the NHS has special pre-payment schemes. These are usually more economical if you require more than 2-3 items on a regular basis.
For details click here.

Please help us to help you by using the repeat prescription system properly and we will do our very best to have your prescription out on time.

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