Results line: 020 3049 7432
Opening times: 11:00-12:00 and 17:30-18:30
If you are calling for results, we have a dedicated line which is open from 11:00 to 12:00 and from 17:30 to 18:30 each day.
Results direct number: 020 3049 7432
Test Results Information
Please leave it at least a week before ringing for results. Some results such as X-rays may take up to 2 weeks to come back. You should check your results are back before making an appointment with the GP.
Our receptionists can only tell you if your results are normal or not. They cannot interpret results so please do not ask them any questions about your results. They will also not know which tests the GP has requested so it is important that when your tests are ordered, you ask the doctor or nurse how many separate results are expected. It is not uncommon for there to be several test results. If you have ANY doubt about whether you have received all the results or if you need any information about your results you should leave a message for the doctor nurse concerned to call you back. Please take responsibility for phoning up for your results.
Results can also be viewed online if you are signed up to Patient Access. Please note X-Ray results are NOT available through Patient Access.
The dedicated line enables our receptionists to safely give you your results. Patients calling outside of these times or on our main switchboard number will be redirected to the results line.
For more information on laboratory tests please visit the Lab Tests Online UK website.
If you are asked to have a blood test by one of the GPs or practice nurses, this is normally done at Guy’s or St Thomas’ on a walk in basis. Occasionally for the elderly we can do the blood tests at the surgery.
The GP or nurse will give you a form which you must either take with you to the hospital if you get your blood taken there or hand in at reception if you are making an appointment at the practice (please note our receptionists are not able to book you an appointment without your blood form).
One of our healthcare assistants, Ann Cook, is a fully trained phlebotomist . There are a limited number of appointments available each week with her to have blood taken at the surgery. As the appointments are limited we encourage those who are able to attend the walk-in clinics at the hospital to do so, in order that these appointments can be used for our older or disabled patients. However if you wish to have your blood test taken at the surgery please let the GP or nurse know at the time the test is being requested.
St Thomas’ Hospital offers a service from 08:30 to 18:00 Monday to Friday. The blood test clinic is located on the ground floor of the Lambeth Wing.
Quieter times tend to be between 08:30 – 10:00 and 15:00 – 18:00.
Guys Hospital offers a service from 08:30 to 13:00 Monday to Friday. The blood test clinic is on the Fourth Floor of Guys Tower at Guys Hospital.
Please make sure you understand which tests you are having so you can let the receptionists know which results you are expecting.