Appointments

You can book and cancel routine appointments online. To use this service, you will need to have registered for the Online Services.

On-the-day appointments can be booked by ringing the surgery from 8.00am.

On the Day Booked Appointments

There are appointments that are available to book on the day by phone or at the desk. The phone lines open at 8.00am. It is best to call as early as possible in order to book one.

Telephone Consultations

Telephone Consultations are available by both Doctors and Practice Nurses on a daily basis. You can book these by phone or at the desk and the doctor or nurse will call you at the end of their session. Telephone consultations may be booked by telephone or in person at reception.

Urgent Appointments

If you have an urgent problem which you feel cannot wait until the next available routine appointment you should ask to be placed on the doctors telephone list. The Duty Doctor that day will aim to call you back within two hours. You will speak to a Doctor on the day who will discuss your health needs and concerns.

Keep It or Cancel It

If you no longer need your appointment please let us know so we can offer it to another patient. Appointments can be cancelled using the same method as they were booked, either online or with reception. We have approximately 200 wasted appointments each month because patients fail to attend their appointment.

IF you are signed up for patient access you can cancel online – thus avoiding the need to phone to cancel and also giving a chance for someone else to use the appointment.